1. Introduction

CentreForCommons ("we," "our," or "us") prioritizes the privacy of your personal information. This document outlines our practices regarding the collection, use, and protection of your data when you interact with our website at centreforcommons.sbs or engage with our yacht charter offerings.

Your decision to utilize our offerings indicates your acceptance of the data handling procedures detailed in this document. Our protocol adheres to privacy regulations encompassing the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as other pertinent Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

The following personal details are collected with your consent when you willingly engage with us by:

  • Reserving a yacht charter
  • Reaching out to us via our website or telephone
  • Opting into our email updates
  • Completing any online forms on our site
  • Taking part in surveys or promotional events

Such details may comprise:

  • Identifying and contact data (email, phone, physical address)
  • Financial details for transactions (handled securely by external service providers)
  • Preferences and specifications for charters
  • Alternate contact details
  • Particular dietary needs or health information (if disclosed)

2.2 Automatically Collected Information

We automatically gather certain details about your device and activity when you navigate our site:

  • IP address and geographical data
  • Type and version of web browser
  • Records of pages viewed and duration of site visit
  • Originating web sources
  • Device specifications (model, screen size, etc.)

2.3 Cookies and Tracking Technologies

We deploy cookies and similar technologies to enhance your browsing experience on our site. These tools aid us in:

  • Retaining your stated preferences
  • Analyzing website traffic and performance
  • Delivering customized content
  • Refining our offerings

You have the ability to manage your cookie preferences through your browser or via our cookie consent mechanism.

3. How We Use Your Information

The data we acquire is used for these key purposes:

  • Service Fulfillment: To facilitate the provision of yacht charter services, manage reservations, and maintain communication regarding your bookings
  • Customer Support: To address your queries and furnish necessary support
  • Transaction Management: To oversee payments and handle billing processes
  • Safety and Reliability: To ensure the safe conduct of our operations and safeguard against deceptive practices
  • Promotional Engagement: To send you marketing communications and updates, subject to your approval
  • Site Optimization: To examine user interactions and advance the functionality of our website
  • Regulatory Adherence: To comply with established laws and legal directives

4. Information Sharing and Disclosure

We do not engage in the selling, bartering, or leasing of your personal data to external entities. We may share your data under certain circumstances:

4.1 Service Providers

Third-party service partners who assist in processes such as transaction processing, web hosting and maintenance, email distribution, analytic tracking, and customer service may have access to your information.

4.2 Legal Obligations

We may release your details in response to legal requirements, judicial procedures, urgent situations, or investigations into suspected illicit activities or fraud.

4.3 Corporate Events

In the occurrence of business structural changes, such as mergers, acquisitions, or asset sales, your information may be part of the transferred assets.

5. Data Security

We enforce suitable security measures such as encryption, secure servers, access restrictions, consistent evaluations, and training for staff to guard against unauthorized entry, changes, leakage, or annihilation of your personal data.

Notwithstanding, we cannot assure absolute security for your data, as no internet transmission or electronic storage method is infallible.

6. Data Retention

We retain your personal details only for the duration required to complete the purposes for which it was collected or as dictated by law. Retention timelines may be as follows:

  • Charter Confirmations: 7 years for tax and legal reasons
  • Marketing Communications: Until you withdraw consent or request deletion
  • Web Analytics: 26 months
  • Client Service Interactions: 3 years subsequent to the last contact

7. Your Rights and Options

You possess rights to access, rectify, erase (as per legal constraints), transfer, opt out of marketing, and manage cookie preferences. To exercise your rights, please connect with us through the contact details provided below.

8. Third-Party Solutions

8.1 Google Analytics

To understand site usage, we employ Google Analytics and you can opt out through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Interfaces

Our site may include links to social media platforms which operate under their own privacy guidelines.

8.3 Financial Transaction Processors

We utilize third-party payment services that conform to PCI DSS requirements.

9. Cross-Border Data Transfers

Data you provide may be processed in countries other than Spain. We adopt protective measures in accordance with relevant privacy regulations.

10. Youth Privacy

We do not intentionally gather data from children under 13. If you believe a minor has provided such information, promptly reach out to us.

11. Policy Updates

We reserve the right to amend this Privacy Policy reflecting any change in our procedures or legal stipulations. Notifications about such updates will be conveyed through website postings, direct correspondence to registered users, or via notices on our platform. Continuation of service utilization after the effective date signifies acquiescence with the updated terms.

12. Reaching Us

For inquiries regarding this Privacy Policy or our data management practices, contact us at:

CentreForCommons — Privacy Officer
Marina Point
Valencia 46024
Spain

Telephone: +34 961 00 0000
Email: [email protected]

13. Conforming to Google Ads User Consent Policies

Our practices align with the user consent protocols of Google Ads. Your cookie and tracking preferences can be adjusted at any time through our settings interface.